Privacy Policy
Who we are
The address of our website is: https://melleprise.com. MELLEPRISE LLC is a Florida-based company that offers consulting and services in the field of e-commerce. Our physical location and contact information are:
MELLEPRISE LLC
7901 4th St N STE 300
St. Petersburg, FL 33702
Phone: +1 (850) 273-5512
What personal data we collect and why we collect it
We collect data that you provide to us, such as your name, email address, physical address, and payment information. This data is used for order processing, customer support, and to fulfill legal requirements.
Comments
When visitors leave comments on the website, we collect the data shown in the comment form, the visitor’s IP address, and the browser user agent string to help with spam detection.
Media
Visitors to the website should avoid uploading images with embedded location data (EXIF GPS), as other visitors to the website could download and extract location data from these images.
Cookies
If you leave a comment on our website, you can choose to save your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies last for one year.
Analytics Services
We use analytics services to understand the use of our website. This data is anonymized and is not linked to personally identifiable information. You can opt-out of tracking methods in your browser settings.
Who we share your data with
By default, we do not share personal data with third parties, except when required to provide our services or comply with legal obligations.
How long we retain your data
Comments and their metadata are retained indefinitely. For users who register on our website, we also store the personal information they provide in their user profile. All users can view, edit, or delete their information at any time (except they cannot change their username).
What rights you have over your data
If you have an account on this website or have left comments, you can request to receive an export of your personal data, including any data you have provided to us. You can also request the deletion of any personal data we hold about you.
Where your data is sent
Visitor comments may be checked through an automated spam detection service. Data may be transferred outside the EU, but we ensure that all data transfers meet the required data protection standards.
Contact information
For privacy-related concerns, you can reach us using the contact information provided above.
Additional information
How we protect your data: We implement technical and organizational measures to ensure that your data is secure. These include encryption, firewalls, and regular security checks.
What third parties we receive data from
We do not receive data about users from third parties.
What automated decision-making and/or profiling we do with user data
We do not perform automated decision-making or profiling with user data.
Industry regulatory disclosure requirements
We are not part of a regulated industry or subject to additional privacy laws.
WooCommerce
Our shop is powered by WooCommerce. As part of the ordering process in our shop, we collect certain information about you.
What we collect and store
While you visit our site, we track:
Viewed products: shows you products you have recently viewed.
Location, IP address, and browser type: We use this information for tax and shipping estimate purposes.
Shipping address: We ask for your shipping address to estimate shipping costs before you place an order and to send you the order.
We use cookies to track the contents of your cart while you browse our site.
When purchasing
When you make a purchase from us, we ask you to provide certain information, including your name, billing and shipping address, email address, phone number, credit card/payment details, and optional account information like username and password. We use this information to:
- Send you information about your account and order,
- Respond to requests, including refunds and complaints,
- Process payments and prevent fraud,
- Set up your account for our store,
- Comply with legal obligations, such as tax calculations,
- Improve our store offerings,
- Send you marketing messages if you choose to receive them.
Account creation: If you create an account with us, we store your name, address, email, and phone number, which will be used for checkout for future orders.
Data retention: We store your information as long as it is necessary for the purpose of collection and use and as we are legally required to do so. For example, we store order information for XXX years for tax and accounting purposes.
Access for team members
Our team members have access to the information you provide us. Administrators and shop managers can access order information like what was purchased, when it was purchased, and where it should be sent, as well as customer information like your name and email address to process orders, issue refunds, and support you.
Data sharing with third parties
We share your data with third parties who help us provide our orders and services, such as:
Payment processing:
Payments on our platform are processed by external payment processors such as PayPal, Stripe, and WooCommerce Payments. Necessary transaction data, such as purchase amounts and payment details, are forwarded to these services to process the payments. For detailed information on the privacy policies of these providers, please visit their privacy statements at the following links:
– PayPal: https://www.paypal.com/us/legalhub/privacy-full
– Stripe: https://stripe.com/privacy
– WooCommerce Payments: https://woocommerce.com/privacy-policy/
Privacy
Your data is secure with us, and we take all necessary measures to protect it. For more information, see our section „How we protect your data“