Who we are
The address of our website is: https://melleprise.com. MELLEPRISE LLC is a Florida-based company offering consulting and services in the e-commerce sector. Our physical location and contact information are:
MELLEPRISE LLC
7901 4th St N STE 300
St. Petersburg, FL 33702
Phone: +1 (850) 273-5512
What personal data we collect and why we collect it
We collect data that you provide to us, such as your name, email address, physical address, and payment information. This data is used for order processing, customer support, and to fulfill legal requirements.
Comments
When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
Media
Visitors to the website should avoid uploading images with embedded location data (EXIF GPS) included. Other visitors to the website can download and extract any location data from images on the website.
Analytics services
We use analytics services to understand the usage of our website. This data is anonymized and not linked to personal data. You can disable tracking methods in your browser settings.
Who we share your data with
By default, we do not share any personal data with third parties unless it is necessary to provide our services or to comply with legal obligations.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username).
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you.
Where your data is sent
Visitor comments may be checked through an automated spam detection service. Data may be transferred outside the EU, but we ensure that all data transfers meet the required data protection standards.
Contact information
For privacy-specific concerns, you can contact us using the contact information provided above.
Additional information
How we protect your data: We implement technical and organizational measures to ensure the security of your data. This includes encryption, firewalls, and regular security reviews.
What third parties we receive data from
We do not receive data about users from third parties.
What automated decision making and/or profiling we do with user data
We do not conduct automated decision-making or profiling with user data.
Industry regulatory disclosure requirements
We are not part of a regulated industry or subject to additional privacy laws.
WooCommerce
Our store is powered by WooCommerce. As part of the ordering process in our store, we collect certain information about you.
What we collect and store
While you visit our site, we’ll track:
Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed.
Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping.
Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
We’ll also use cookies to keep track of cart contents while you’re browsing our site.
When you purchase
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
- Send you information about your account and order,
- Respond to your requests, including refunds and complaints,
- Process payments and prevent fraud,
- Set up your account for our store,
- Comply with any legal obligations we have, such as calculating taxes,
- Improve our store offerings,
- Send you marketing messages, if you choose to receive them.
Account creation: If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
Data retention: We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for XXX years for tax and accounting purposes.
Access for team members
Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access: Order information like what was purchased, when it was purchased and where it should be sent, and Customer information like your name, email address, and billing and shipping information. Our team members have access to this information to help fulfill orders, process refunds and support you.
Sharing data with third parties
We share information with third parties who help us provide our orders and store services to you; for example:
Payment processing:
Payments on our platform are processed by external payment processors such as PayPal, Stripe, and WooCommerce Payments. Necessary transaction data, such as purchase amounts and payment details, are passed to these services to process payments. For detailed information on the privacy policies of these providers, please visit their privacy statements at the following links:
– PayPal: https://www.paypal.com/us/legalhub/privacy-full
– Stripe: https://stripe.com/privacy
– WooCommerce Payments: https://woocommerce.com/privacy-policy/
Data Protection
Your data is secure with us, and we take all necessary measures to protect it. For more information, please see our section ‘How we protect your data’.
Use of Cookies on this Website
Our website uses cookies to provide basic functionality and – if you consent – to perform analyses to improve our content. You have the choice between two cookie settings. All stored cookies can be deleted at any time by sending an email to delete@melleprise.com. You also have the option to delete cookies yourself at any time in your browser settings.
Necessary Cookies (if you press “necessary”)
These cookies are essential for the operation of the website and cannot be deactivated.
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cookieConsent = denied
- Purpose: Stores your decision not to allow additional cookies.
- Storage duration: 12 months
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user_unique_hash
- Purpose: Stores a unique user identifier to identify recurring visits and manage sessions.
- Storage duration: 12 months
- Technical properties: Secure, SameSite=Lax
These cookies ensure that the website functions technically and that your cookie preference is saved.
Optional Cookies (if you press “continue”)
If you select ‘Continue’ in the cookie banner, you activate additional cookies from Google for analyzing the use of our website.
-
user_unique_hash
- Purpose: Stores a unique user identifier to identify recurring visits and manage sessions.
- Storage duration: 12 months
- Technical properties: Secure, SameSite=Lax
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cookieConsent = granted
- Purpose: Stores your consent to the use of additional cookies.
- Storage duration: 12 months
-
Google Analytics Cookies:
- _ga
- Purpose: Used for the anonymized collection of user statistics to optimize the website.
- Storage duration: 12 months
- _ga_*
- Purpose: Supports Google Analytics in user and session tracking.
- Storage duration: 12 months
- _ga
These cookies help us to better understand the use of the website and to improve content.
How secure is your data?
All data you enter on our website is stored exclusively in Germany. Data is only passed on to third parties if this is described in our privacy policy or is legally required. We comply with all relevant GDPR regulations. You have the right to have your data deleted at any time. Simply send an email to delete@melleprise.com. Please note that we may be legally obliged to retain certain data for accounting purposes for a specified period. Otherwise, data will be automatically deleted in accordance with the deadlines set out in the GDPR.
Storage of data when filling out forms
If you fill out a form on our site, the following data will be stored:
- First name
- Last name
- Email address
- Company name
- Address (Street, City, Postal Code, Country)
- VAT ID (if applicable)
- Tax number (if applicable)
- Consent to our General Terms and Conditions and Privacy Policy
- Confirmation that you are purchasing as a company (if applicable)
This data is used to address you, communicate with you, and create an invoice if you complete a purchase. Our payment provider is Stripe. Stripe receives the necessary data for the purpose of payment processing and invoicing.
The data you provide us will be treated confidentially and used only for the purposes mentioned above. You can have your data deleted at any time by sending us an email to delete@melleprise.com.
Storage of metadata to ensure the security and functionality of the site
Based on legitimate interest, we store certain metadata to ensure the security and functionality of the website, to protect customer data, and to effectively secure it against potential security threats, such as hacking. In addition, this data helps us monitor the performance of the site and continuously improve it. This metadata also serves to track activities on the site.
The following data is stored:
- IP address: To prevent attacks and misuse.
- Device type (Mobile/Desktop): To optimize the display of the website on different devices.
- Browser type: To ensure that the site is displayed correctly in all common browsers.
- Operating system: To adapt the website to different operating systems.
- Screen resolution: To optimize the user experience.
- Time zone: For more accurate localization and time calculations.
- Referrer URL: To record the origin of the page view.
- Current URL: To record the user’s location on the website.
- Cookie status (consent): To track consent for storing cookies and their management.
This data is necessary to optimize the functionality of the website, improve performance, and protect you from security risks. All data is used exclusively for these purposes and stored in accordance with applicable data protection regulations. You can request the deletion of this metadata at any time by sending an email to delete@melleprise.com.